E-mail is always the fastest way to get a response. If necessary, someone from Good Housekeeping will reach out to you by phone.
When you receive a product to test, enclosed in the package will be an instructions sheet. In the instructions, it will state who is conducting that particular study, as well as their contact information.
For any technical questions, please contact: Rachel Rothman at firstname.lastname@example.org sendgrid.
For beauty product testing questions, please contact: the GHI Beauty Lab at GHRIbeauty@hearst.com